Ticket Policies and Age Requirements

Refund Policy

Austin Opera does not offer refunds of any kind on tickets purchased to its performances or events.

Exchange Policy

Austin Opera allows two types of exchanges within the same production: for an alternate performance date, or for different seats at the same performance. There is a $10 exchange fee per order. Note: this exchange fee does not apply to Austin Opera Season Ticket Holders if exchange is prior to 24 hours of curtain. No other exchanges are permitted. 

Call the Austin Opera Box Office at 512-472-5992 if you need assistance.

Can't make it? Donate your seats!

If you are unable to attend or exchange your tickets for others within a particular production, Austin Opera invites you to donate your tickets back to the Opera.

Call the Austin Opera Box Office at 512-472-5992 if you need assistance.

Age Requirements

Austin Opera welcomes patrons age eight (8) and older to public performances at the Long Center. Children under age eight will not be admitted to the theatre. There are no exceptions to this policy.

Questions?

Questions? Concerns? Need assistance? We’re here to help!

Contact us.

Or call Patron Services at 512-472-5992.

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Austin Opera Patron Services
512-610-7684; Monday-Friday: 9am-5pm

Long Center Box Office Hours
512-474-5664
Monday-Friday:10 am – 6 pm
Saturday: 10 am – 4 pm
Sunday: open during scheduled performances

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